42 FAQs found

I keep receiving emails from the Learning Hub about people completing quizzes, how can I turn these off?

You are receiving these notifications as you are enrolled in a course with trainer level access. This access allows you to view quiz progression and override quiz results.

If you are receiving these emails in error, and are not a trainer, please email Learning@mh.org.au 

If you are a trainer and do not wish to receive these emails, you can turn these off in your Learning Hub message preferences:

  1. Go to message preferences page in Learning Hub: https://learninghub.mh.org.au/message/edit.php
  2. Click on the green-coloured On buttons, and change them to a grey-coloured Off



I have staff paid under a clinical classification, but they are non-clinical (e.g., a nurse in a research role). How can I get the clinical training removed from their account?

When setting up our automatic allocations, we set them up with the information our team has available. This means we couldn't easily identify each cost centre that was a non-clinical cost centre, and especially not individual staff members.
If you have non-clinical staff assigned clinical training, please contact Learning@mh.org.au with the following information:

    • which staff need to be marked as non-clinical
    • is this a rule that is applicable across an entire cost centre, and if so what cost centre
    • a few examples of training that should not be applied to that staff member.
Before contacting us, please refer to the mandatory training schedule.
In the meantime, you may advise your staff to disregard reminders for training you believe is not relevant.


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